Contact Synastriq
We can help with account access, subscriptions, billing questions, and refund requests.
Billing and refund requests
Cancellation stops future renewal according to your subscription status; it does not automatically create a refund. Refund requests are reviewed individually.
Request billing help or a refundPlease include:
- The email address on your Synastriq account.
- The transaction date.
- The Stripe receipt or invoice reference, if available.
- A brief reason for your request.
Never send full card numbers, CVC codes, passwords, or identification documents by email.
Submitting a request does not promise refund eligibility or approval.