CONTACT

Contact Synastriq

We can help with account access, subscriptions, billing questions, and refund requests.

Billing and refund requests

Cancellation stops future renewal according to your subscription status; it does not automatically create a refund. Refund requests are reviewed individually.

Request billing help or a refund

Please include:

  • The email address on your Synastriq account.
  • The transaction date.
  • The Stripe receipt or invoice reference, if available.
  • A brief reason for your request.

Never send full card numbers, CVC codes, passwords, or identification documents by email.

Submitting a request does not promise refund eligibility or approval.