Free
1 active birth profiles · 1 saved connections · 3 Guide questions per Bond · 1 shared Bonds · Three-card Tarot: Not included · Five-card Deep Dive: Not included · Together: Not included
HELP
Frequently asked questions
Clear answers about accounts, plans, readings, privacy, and billing.
What does Synastriq provide?
Synastriq offers astrology, relationship reflection, daily guidance, and Tarot experiences designed for perspective and personal insight—not certainty or professional advice.
What is included with Free, Plus, and Couples?
Plus
3 active birth profiles · Unlimited saved connections · Unlimited Guide questions per Bond · 3 shared Bonds · Three-card Tarot: Included · Five-card Deep Dive: Not included · Together: Not included
Couples
6 active birth profiles · Unlimited saved connections · Unlimited Guide questions per Bond · Unlimited shared Bonds · Three-card Tarot: Included · Five-card Deep Dive: Included · Together: Included
What is the difference between monthly and annual billing?
Monthly and annual subscriptions grant the same features for their plan. Only the billing frequency and price differ.
How do I manage or cancel a subscription?
Open Billing while signed in. Stripe’s secure portal manages plan changes, payment methods, invoices, and cancellation. Synastriq confirms changes from signed Stripe notifications.
Do I keep access after scheduling cancellation?
Yes. When cancellation is scheduled for the end of a paid period, your current plan remains available until the displayed end date.
Can I delete my account while subscribed?
Synastriq blocks ordinary deletion while billing could still be active. You may keep your account until the plan ends, or explicitly choose immediate deletion, confirm your password, and end access without an automatic refund.
How do I request billing assistance or a refund?
Use the Contact page to email the account email, transaction date, receipt or invoice reference if available, and the reason for the request. Requests are reviewed individually. Open Contact
Does Premium Love Tarot upgrade my subscription?
No. Premium Love Tarot is a separate one-time purchase. A single purchase grants one personalized five-card reading, and a 3-Pack grants three readings. It does not change Free, Plus, or Couples access.
How is free daily Tarot different from Premium Love Tarot?
Daily Tarot follows the reading access included with your plan and local calendar day. Premium Love Tarot uses a separately purchased credit for one fixed five-card relationship reading.
Does reopening a saved daily reading change its cards?
No. A saved reading keeps its original cards and reveal progress. Reopening, refreshing, or returning through browser history does not redraw it.
Which languages does Synastriq support?
The interface supports English, Spanish, and French. Your saved language is used across supported pages and account communications.
Why must I verify my email?
Email verification helps protect account access and private relationship features. You can explicitly request another verification message if needed.
How is relationship data protected?
Private relationship, Guide, profile, and reading content is limited to authorized account and Bond access. Synastriq does not display full payment-card details.
How do I contact support?
Email contact@synastriq.com